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Privacy Policy

How we treat your data and security

services

Personal Information

The Personal Information that you provide in connection with the use of our website and services is protected in several ways.

  • Your Personal Information resides on secure servers that only selected personnel and technical contractors have access to via secure password.
  • Your Personal Information is encrypted whenever it is transmitted to us.

Data Retention

We will retain your information for as long as your client account is active, your information is needed to provide your services as a customer of the Crown Cleaning Systems, or as required to fulfill our legal obligations. If you wish to request a copy of the personal data we hold on you, delete your account or request that we no longer use your information to provide you services contact us at sales@crowncleaningsystems.co.uk. We will respond to your request within 14 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, when your data is no longer required it will be fully removed from all our internal systems.

The Internet

If you communicate with us via the Internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website we will give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can always send us an email at any time to change your preferences.

Disclosure of information

We do not sell mailing lists to third parties for their marketing purposes. Where we have told you in advance, we may disclose certain information to third parties such as a telecoms network service providers for purposes solely connected with the provision of our service via their networks. Where required or permitted by law, information may be provided to others, such as the Police or the Inland Revenue.

Communication Choice / Opt Out

You may "opt out" of receiving email newsletters. We will still contact you when there are changes to the Terms of Service or payment issus as applicable. In addition, we will still send you service-related announcements including, but not limited to, contact reply emails and emails automatically triggered by actions you took on the Site. Generally, you may not opt-out of these communications, which are not promotional in nature.

Cookies

We use "cookies" to monitor site user traffic patterns and site usage. This helps us to understand how our customers and potential customers use our websites so that we can develop and improve the design, layout and functionality of the sites. A cookie is a piece of information that is stored on your computer's hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options to you based upon the stored information about your last visit. You can normally alter the settings of your browser to prevent acceptance of cookies.

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